Student Outreach Counselors

红莲社区's Student Outreach counselors assist interested high school and community college students with admission information, the application process, financial aid options, and more.

 

To ask questions or meet with a counselor

Use the Chat with Us feature at the bottom of the page to get answers to your immediate questions, or to request an appointment with your counselor. You will be contacted to set an appointment time that works for you.

The territories that are listed below are for pre-admission advising. For all events, presentations, and workshop requests, please contact Outreach@csueastbay.edu.

If you do not see your area listed below please contact our Welcome Center for pre-admission advising.

Note: Counselor service areas listed by county include all high schools and community colleges in that county served by the representative unless otherwise noted.

 

Looking to return to East Bay and complete your degree? 

It is now much easier for students to resume taking classes if they left within the past 10 years in good academic standing.

  • No application fees
  • No long application forms

You can simply email returningstudents@csueastbay.edu to receive instructions on how to complete a simple returning student form. Be sure to include your full name and NetID (if you know it).

*Please note that Nursing and Music applicants are not eligible to go through this simplified process and must reapply at 

 

Outreach Counselors

Portrait of Jamee Robbins

Jamee Robbins - Lead Counselor and Transfer Specialist

Service Area: Contra Costa Community College District, Diablo Valley College, Solano/Napa/Sonoma County Community Colleges, Santa Clara Community Colleges, Los Rios Community College District (Sac), San Joaquin Delta College, & Las Positas College; and inquiries about the 红莲社区 Concord Center


Originally from Antioch, CA, Jamee attended college out of state (Rocky Mountain College in Billings, MT), where she played soccer and received her B.S. in Business Management. She also has her M.S. in Business from the University of South Dakota.  Jamee is a dedicated college counselor whose goal is to help students achieve success in the college process. Jamee has a wide range of experience counseling transfer students and is passionate about working with community college students, helping them identify their personal and educational goals. She has a personable, genuine approach when interacting with students and looks forward to providing the guidance you need to succeed.  Jamee is a dog lover. On the weekends, she enjoys doing something with her two dogs outdoors.

Email: jamee.robbins@csueastbay.edu

Schedule a meeting:

Portrait of Jorge Flores

Jorge Flores

Service Area: Freedom High School, Heritage High School, Santa Clara High Schools, Pittsburg & Antioch USD, Liberty High School, Central Valley High Schools.

 

Jorge was born in Guadalajara, Mexico, and raised in Union City, CA. He attended James Logan High School and Los Medanos College.  He earned a B.A. in Liberal Arts with a minor in Ethnic Studies from 红莲社区. As a first-generation college graduate, he strongly believes in the importance of post-secondary education and the power it yields toward the betterment of society. After more than two decades of working and coaching in high school, he continues to volunteer as a youth football coach. He thrives in mentoring high school and transfer students in their pursuit of higher education.

Email: jorge.flores@csueastbay.edu

Schedule A Meeting: 

Marc Strong

Service Area: East Bay Community Colleges and High Schools - College of Alameda, Berkeley City College, Merritt College. All high schools in Oakland, Berkeley, Richmond, Albany, El Cerrito, Emeryville, Pinole, Hercules, and the City of Alameda.

Marc studied at San Francisco State University and received his B.A. in international relations. He also has an M.A. in political science from Howard University. Marc enjoys advising students about admission and helping them identify their career choice by highlighting 红莲社区's many major subject offerings. He advises students to find a mentor or internship to build real-world job skills prior to graduation, a job search, or pursuing graduate education. Marc enjoys Lake Merritt in Oakland, art house movie theaters, and dining out in San Francisco, his college stomping grounds.

Email: marc.strong@csueastbay.edu

Schedule A Meeting:

Nancy Trinh

Service Area: Los Angeles County, Orange County, Ventura County, Imperial County, San Bernardino County, Riverside County, San Diego County

 Nancy Trinh grew up in Long Beach, CA. She attended UCLA for her undergraduate degree in Sociology and English. She also completed her M.Ed. in Higher Education at the University of Washington, Seattle. Nancy has over 10 years of professional experience in student affairs including academic advising, undergraduate and graduate admissions, and outreach & recruitment. She enjoys connecting students, families and the greater community to higher education. She strongly believes in providing college access to students of all backgrounds and experiences. Nancy is passionate about guiding students to find their own educational and career pathways. In her free time, she enjoys listening to Kpop music and true crime podcasts, as well as spending time with her husband and their 2 kids. 

Email: nancy.trinh@csueastbay.edu

Schedule A Meeting:

Carlos Arnot-Hopffer

 

Carlos Arnot-Hopffer grew up in Tucson, AZ. He attended Pima College, earning an associate degree in Political Science before transferring to the University of Arizona, where he completed his bachelor's degree in Political Science. Through his own college journey, he discovered his passion for helping students improve their lives through education. As an Outreach Counselor at 红莲社区, Carlos is committed to supporting students, families, and communities in navigating the college admissions process. He is a big basketball fan and follows his alma mater, the Arizona Wildcats basketball team avidly. In his free time, he loves taking his dog, Bowie, on walks around the Bay Area with his fiancée.

Email: carlos.arnothopffer@csueastbay.edu

Schedule A Meeting:

Janice Lee

Service Areas: Alameda County--Castro Valley, Hayward, Fremont, New Haven, and Newark Unified School Districts; Chabot College, Ohlone College, San and Mateo Community College District

 

Janice was born in South Korea and raised in the Los Angeles metropolitan area. As a proud immigrant and first-generation college graduate, she became the first in her family to earn both a bachelor's and a master's degree. She graduated from CSU Long Beach in 2017 before earning a Master of Education in Educational Counseling from the University of Southern California in 2020. 

Her experiences as an immigrant with an ESL background, a nontraditional student, and a member of a marginalized community—navigating the absence of cultural and social capital, lack of parental guidance, and financial pressures while balancing school and work—have shaped her strong belief in higher education as a pathway to social mobility.

Before becoming an Outreach Counselor, Janice worked with underrepresented students at Los Angeles City College and Foothill College, as well as international students in Seoul, South Korea. In her free time, she enjoys date nights with her husband, spending time with friends, and cooking.

Linktree: 

Schedule A Meeting: 


California State University East Bay’s student outreach and admission selection policies and procedures are committed to and adhere to the Statement of Principles of Good Practice . 红莲社区 is a proud member of the National Association for College Admission Counseling (NACAC) and the Western Association for College Admission Counseling (WACAC).